LSR Leisure Terms & Conditions Of Sale. V17M2017
LSR Leisure T/A Justwatersports.com , owned by Lesley & Steve Rose. We are a watersports equipment retailer based in the UK. VAT Number GB-84468797Contact Details 01692 406679 Mobile 07810 486350 Open 7 days a week from 8am – 10pm
Returns Address Justwatersports.com The Showroom, Skipjack Leisure Complex , ingworth, Norfolk NR116PL
Stock supply/ Availability is subject to our stock or supplier stock and is subject to availability. There maybe a delay in supply & a refund made if we do not have the item in stock.
Cancellation Of Order Afer Receiving Goods . If you are not entirely satisfied for any reason you may cancel your contract. If you wish to cancel please contact us in writing or email within 7 working days of receiving the goods. You will have to return the goods to us at your own risk & expense. Please note This does not include personalized items or made to measure. Please note in purchasing PACKAGE DEALS if any part of a package is returned as unwanted the remaining parts of the package will be calculated at full RRP . We will refund you in full within 30 days including outward postage if applicable. Please Note you are required to take reasonable care of the product whilst it is in your care. If the item is returned in an unsatisfactory condi1on we reserve the right to withhold partial refund payment for damage caused. Or if items are damaged beyond sale we will return the items to you For your peace of mind we would advise sending the items back through a secure means of transport. A COPY OF THE RECEIPT IS REQUIRED. To speed up the returns process ! We ask you to return all items within 7days of purchase including your name, address & daytime contact number. This helps us to help you. You will not be given a refund after this timescale. Carriage & Delivery Carriage charges carriage & packaging to the mainland uk is free*(*excluding wakeboard towers) when purchased from our website www.justwatersports.com . A complete order total of £59.99 is the minimum order amount we will ship free of charge to mainland uk (excluding scottish highlands and Islands. All postage costs under £59.99 will be charged at cost. Ireland & UK islands maybe subject to extra charges & we will inform you of the charge prior to despatch of your items. Please Note Scottish highlands,Channel Islands & Certain Postcodes are a 2 day service This will incur additional postage costs. The posting & packaging is charged at cost to the customer. Delivery : All large & high value consignments are sent by courier. Either DPD Local or Inter-parcel ALL items need a signature on delivery. Inter parcel & DPD Local deliver between 8.30am – 5.30pm weekdays. Addresses cannot be changed when the item has left our warehouse. We arrange automatically to leave items with a neighbour or we can deliver to a works address if required. Items left safe can only be done so if the Customer takes responsibility for loss or damage. Interlink will attempt delivery ONCE for a home delivery. If you do not respond to a "carding" The item could be returned to me as a failed delivery. After 5 days there will be a charge made for unsuccessful delivery/ returned items to LSR Leisure afer reasonable attempts for delivery have been made. Automated attempted redelivery Will not be made. Faulty Goods / DVDs In the event of failure of a product please let us know as soon as is possible, we can then consider your claim. We request a digital image sent via email or mobile phone of the damaged area. On our instruction we will then require you to cut up the item & send a further email. We can then, subject to a successful warranty claim send the new part to you. There maybe a delay in spare parts being supplied from the manufacturer. Please note we will require the photo of the destroyed item sent prior to delivery of your new item. Alternatively if this is not possible a deposit of £50 is required. Apologies this is due to Theft by certain Customers. We do not warranty DEMO, SECOND HAND, AUCTION or commercial use items. PLEASE note we do not accept DVD/ Software returns unless faulty. All our policies are in addition to your legal rights which may include the right to claim compensation, repair, replacement or a refund. Please Note All Orders/ European Orders will be charged at time of order. When using sage-pay or pay pal. Wake boards which have been used on sliders and kickers are not covered under general warranty, however each individual case will be assessed if manufacturing faults occur.
Our website is a catalogue from which items can be purchased. Prices are subject to change on receipt of new stock.