F.A.Q
Just a few questions we have been asked over the years..
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How Long Will Delivery Be ?

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Stock items are NORMALLY despatched same day if ordered prior to 1pm please bear with us at busy peak times. We will try & accomadate orders placed later in the day for next working  day delivery if we possible can.  Please note if an item is required urgently please call us or add to notes in order .Due to the vast stock brand range we are unable to carry a complete range at all times of the season & may have to order the items in for you. We aim to complete orders within 48 hours subject to customs and suppliers stock availability.

Winter Ordering Update November

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Winter Orders There may be a delay in the despatch time of winter orders at this time of year due to availability of stock and the introduction of 2009 items. If items are required urgently please call us on 01692 406679

Awaiting Bank Authorisation ?
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This is just on the conformation email we will debit your card on the day of despatch unless this is a special order item.

My Order Shows Awaiting Authorization

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This is a confirmation e mail for your order to confirm we have received it. Please see your thank you page for the tracking reference for the courier.

We do not debit your card until the day of despatch unless these are a special order Item & you will be informed.

Do You Charge Delivery ?

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No Delivery charges for Mainland UK.

Signature On Delivery ?

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Yes the items need signing for on any delivery we make to you. Please advise your contact number. We offer many ways of delivery please choose on check out .

How about Charges for Northern Ireland / Southern Ireland ?
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Delivery Over £350 NO CHARGE FOR Northern Ireland  PLEASE ask for a quote for under this amount.

How Long are you open for ?
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Open from 8am -10pm 7 days a week  Tel 01692 406679

How Can we contact you ?

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Please call on 01692 406679 Mobile 07810486350

skype justwatersports.com TEXT 07810 486350 msn only  no email to this please justwatersports@hotmail.com

What Happens if it does not fit

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Contact me for a returns number, place a letter in the parcel & pop it back to us for an exchange or refund Please note we now operate a returns policy Please see Terms and conditions thanks HERE

Do you ship to Europe

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Yes Please CLICK HERE for costs and details You will be charged delivery accordingly.

Delivery To A Works Address ?

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No Problem we appreciate you are at work too !

Sent by 48 hour Carriage -NOT US !
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We send everything on a next working day delivery service for you. Small items go recorded delivery by Royal Mail Larger items by Business Post

Delivery Instructions

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Business Post  will card you if you are not there to accept delivery. They will NOT attempt delivery again .Please contact them. Please note if a delivery is returned to us as failed a charge will be made for redelivery. Please ensure your contact details include a delivery address where a signature can be obtained

Do You Do The Sports ?

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Yes we actively particiapate in watersports at least 4 times a week when we can.

Whats the tracking number ?
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You receive notification of a tracking reference number after you complete check out. the details are located on the Thank You  Page  Please See the Parcel Track Page !

Warranty Issues

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Please see our terms of sale for details of warranty procedures.